NAROX.NZ ("NAROX", "we", "us", or "our") operates the website at https://narox.nz (the "Service") and is owned and operated from New Zealand. This page explains how we collect, use and protect personal information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Capitalised terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Information We Collect
While using our Service we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include your name, email address, phone number, company or postal address ("Personal Information"). We collect it to provide you with the best possible service experience and for the internal business purposes of running NAROX.
Some provision of personal information is optional. However, if you do not provide certain information we may be unable to provide the full functionality of the Service.
Log Data
We may also collect information your browser sends us whenever you visit the Service ("Log Data"). This may include your Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages and other statistics.
We may use third-party services, such as analytics providers, to collect, monitor and analyse this information to improve the Service. These third parties have their own privacy policies covering how they use such information.
Cookies
Cookies are small files containing an anonymous unique identifier, sent to your browser from a website and stored on your device. We use cookies to keep you signed in and remember your preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Service may not function as expected or may be noticeably slower.
Service Providers
We may employ third-party companies and individuals to facilitate the Service, provide the Service on our behalf, or help us analyse how the Service is used. These third parties have access to your Personal Information only to perform those tasks on our behalf and are required not to disclose or use it for any other purpose.
Compliance With Laws
We may disclose Personal Information where required to do so by law, subpoena, court order or lawful request of an authority (including the New Zealand Privacy Act 2020), or where we reasonably believe disclosure is necessary to protect the rights, property or safety of NAROX, our users or others.
Business Transfers
In the event of a sale, merger, acquisition, restructuring, change of control or similar transaction, customer information is generally one of the transferred business assets and may be transferred as part of that transaction.
Security
The security of your Personal Information is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we apply commercially reasonable measures to protect your information, we cannot guarantee its absolute security.
International Transfers
Your information may be transferred to and stored on computers located outside New Zealand, where data protection laws may differ from those in your jurisdiction. By using the Service and providing information, you consent to this transfer.
Access and Correction
Information Privacy Principle 7 of the New Zealand Privacy Act 2020 gives you the right to access and correct the personal information we hold about you. If you would like to access, correct or request deletion of your information, please contact us using the details below. We will respond within a reasonable period and in any event within 20 working days.
Complaints
If you believe we have breached your privacy, please contact us with the following information:
- Your name and contact details;
- Details of the alleged privacy breach; and
- The URL or location of the alleged breach (if applicable).
We aim to acknowledge your complaint within 5 working days and investigate, after which we will contact you to resolve the matter. If you are not satisfied with our response, you may raise a complaint with the Office of the Privacy Commissioner (New Zealand).
Retention of Information
We retain information for as long as required, allowed or we believe it useful for the purposes described in this policy, subject to applicable law. We may dispose of information at our discretion without notice. You should keep your own separate backup records.
Links to Other Sites
Our Service may contain links to third-party sites not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Children's Privacy
Our Service does not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us and we will take steps to remove that information from our systems.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page and, where appropriate, notified on the Service or by email. Please review this page periodically. Changes are effective when posted.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or (+64) 022 598 7803.